Shipping policy

Shipping Policy

Processing Time Orders are processed within 1–3 business days. Orders placed on weekends or UK public holidays will be processed the next working day.

Shipping Destinations & Estimated Delivery Times

  • United Kingdom: 3–7 business days
  • Europe: 4–7 business days
  • Rest of World: 14–21 business days

Delivery times are estimates and may vary due to customs clearance, carrier delays, or high-demand periods.

Shipping Costs Shipping costs are calculated at checkout based on your delivery address and order weight.

Order Tracking Once your order has been dispatched, you will receive a confirmation email with tracking information where available.

Customs & Import Duties For international orders, customs duties and import taxes may apply and are the responsibility of the customer. Avelio Home is not liable for delays caused by customs processing.

Lost or Delayed Orders If your order has not arrived within the estimated timeframe, please contact us at support@aveliohome.com and we will investigate with the carrier.

Contact Us For any shipping enquiries, please reach out via our Contact us